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STAKEHOLDER Experience

The most important factor in sustaining high valuation is stakeholder loyalty. But how sturdy is that loyalty? How are their expectations changing? How are you responding — in offerings or processes? And when they speak of you, how do you amplify their good word?

Sage can help you foster high-touch, high-care standards that earn loyalty and build net promoters. Our strategists help you define what winning performance looks like by identifying which factors are closely related to loyalty and net promotion. We scan your competitors and segment leaders for best-in-class performance and differentiators that underscore those factors. We then work with you to develop stakeholder care specifically designed to create a best-in-class experience, supported by tools that empower stakeholders to become effective brand ambassadors.