Sage Communications attended the inaugural thought leadership conference on media convergence presented by the National Capital Chapter of the Public Relations Society of America. We put together our key takeaways on the convergence of PR, marketing and advertising to gain industry insight into the future of the communication discipline.
The panel was comprised of four industry thought leaders that provided their insight on the "convergence" phenomenon our industry is currently experiencing. Each panelist had their own viewpoint on the issue, however some overarching themes emerged from the session. These five points, the panelists agreed, will transpire over the course of the convergence of the communications disciplines.
What is a firm without its own unique culture? The panelists stressed the importance for each agency to have a clear definition of itself before focusing on client needs. This fizzles down to each individual client team and requires each employee to understand the agency’s integrated approach to solve the client’s need. While culture is important, its important to note that the shift towards integration is forcing many firms to reevaluate who they are as a culture.
Long gone are the days of separate PR and marketing campaigns. It is more important than ever to ensure that every person on a team understands the platform, idea, tagline, concept, etc. for a client. Moreover, it is critical to have transparency of goals across agencies and between PR and marketing departments. By blending goals, there is less of a chance that employees will lose sight of the overall messaging.
Give the Benefit of the Doubt
Convergence has created the perfect setting for communications professionals to combat tradition and spark creativity.
Offer Functional Excellence
Functional excellence is do-or-die in the age of convergence. With more integration happening, the lines between traditional roles are becoming blurred and clients will be seeking the best. It’s no longer okay to higher average talent. To stay ahead you must acquire top-class researcher, creative thinkers, planners, etc.
FYK: For Your Knowledge
· Less PR degrees are being hired than before. Employers are hiring more graduates with degrees that stimulate thinking (history, linguistics, sociology, etc.)
· There is more “cross-contamination” happening in agencies than ever before. Professionals are making the switch from PR to marketing and vice versa.
· The millennial “issue” is being solved with mutual respect and finding creative ways to incorporate them into the company culture outside of the work environment.
· Measurement and analytics for PR and marketing will never be equal. Even as the fields continue to blend, there needs to be a lasting understanding of how to successfully measure each.
Sage Communications is committed to investing in a variety of external sources to enrich the understanding of the industries we work in. From guest speakers to webinars, conferences and other learning opportunities, Fishbowl will bring you analysis of the behind-the-scenes experiences here at Sage.